FAQS
several ways of communication

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What Size Photo Image and format Do You Need?

For best results your photo should be submitted in at least 300 dpi with image size of no less than 1000 pixels or 4X6 inches. The ideal format would be JPEG but we will accept: TIFF, BMP or PDF formats. FMB will crop photo to give your FMB masterpiece the best results if necessary. We will contact you if we have any questions concerning your images.

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Tips On Submitting Good Quality Photos

Your satisfaction with your purchase is our utmost concern. To ensure better results we review every photo prior to production. If we think there might be an issue with your photo we will contact you to discuss it.
Main Character.The main subject of your photo should occupy minimum 60-80% of the space of the entire photograph (i.e. face closeup). Clear Picture. The quality of the photo (i.e. clarity, brightness, spottiness) will affect the final product directly. If your photo is blurry, the Photo product will be blurry. If there are white flash spots on the faces in your image, the white spots will appear even more brightly in the product. Contrast. The main subject of your photo should be different in color/contrast from the background of photo (i.e. it is difficult to see a black dog sitting on a black sofa in a dark room.
Nothing Fancy. Do not submit photographs which have professionally printed borders, fading, snow effects or even vignette borders without discussing your photo with FMB Art Department, first. Copyrights. Submitted photos must be your own private property otherwise copyrights must be obtained with permission from the owner. FMB Waiver must be signed.

GOOD - Photo with extras in the background that take away from the main image
BETTER - Subject should be cropped to 60%-80% of the image frame
BEST - Your main focus should be the main image/s of your product. (boarder optional)

 

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Will My Photo Be Altered?

Unless specified otherwise, we reserve the right to crop or edit a photo to give the best creation results. If there are too many minor objects or if your main image/s will not capture the full essence of your product, we will in those cases make slight changes. FOR BEST RESULTS: If you are NOT creating a group or collage product we always suggest no more than up to (6) Six faces so that the detail is clearly seen.

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When Will I Receive My Order?

Since our products are done on a more personal basis, we allow each order the attention needed to produce a great and memorable piece. Our production time schedule varies per product (business days):

Most products 3-5 day production ( does not include transit/shipping time)
Woven Blankets, Woven Pillows & Tote Bags 5-7 days production (does not include transit/shipping time)

We do ask, after receiving your Forever Memory Blankets Masterpiece that you provide us with feedback on your product and your experience working with us. Your feedback will be shared in our FMB testimonials.

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Can You Expedite An Order?

We do have expedited services at additional costs. Contact FMB office with your needed date and we will inform you of the cost and expedited shipping charges.

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Do You Have Samples To View Online?

We definitely have photo views of produced creations available for viewing online.View our Gallery
When you place your order, indicate, whether or not FMB can use your image or creation duplicate on our site or in FMB advertisements. (Keep in mind, FMB pays NO monies for this option)
 

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Can I Use a Color Photo to Make a Grayscale/Black & White Product?

Your color photo can be tranformed to create a GRAYSCALE / BLACK & WHITE product BUT you CANNOT turn a BLACK & WHITE photograph into a Full Color Creation.

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What If I Don't Have Scanning Capabilities?

Photos can always be mailed to FMB and we will scan to create your Masterpiece. If possible, send a good quality copy. If you must mail original, place cardboard in envelope and write on the outside – DO NOT BEND. We are not responsible for photographs lost or damaged in transit. We will return your photos with your FMB product.

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Can I Put More Than One Photo On A Blanket or Bed Covering?

Your Forever Memory Blankets masterpiece can be created with your choice of photos. FMB designers will advise you on number of photo max for product you choose.

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Can A Proof Be Viewed Before Production Of My Product?

FMB normally will not provide a view before production unless there is a great amount of text to be approved. The FMB Deluxe Blanket order is the only design that automatically needs customer approval . Very few cases would warrant this option but if for any reason necessary, the customer would be contacted. Viewing and approval takes time so this step would delay normal production and delivery time.

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How Do I Care For My FMB Custom Products?

It very important to Forever Memory Blankets that our products last nearly a lifetime. We recommend you wash woven blankets, fleece blankets and tshirts in cold water, on gentle cycle or hand wash. Dry on cool to medium temperature or hang dry. Caps and pillows should be wiped with a moderately warm, soapy, wet cloth to remove any dirt.

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Do You Ship Internationally And To APO / FPO Addresses?

Forever Memory Blankets ship internationally. We ship APO and FPO addresses. We ship worldwide. We normally ship USPS Priority Mail but we also Federal Express and UPS depending on customer location.

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What Is Your Return Policy?

Forever Memory Blankets create all our products with YOUR PHOTO or inspiration. We, therefore, cannot give refunds. In the unlikely instance, your product is defective it will be replaced if our office is contacted within 48 Hours of receipt and product is returned to our Office within (7) Seven Days.

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Can FMB Handle Large Quantity Orders?

FMB is capable of handling very large orders. Please contact our office at 469.893.0706 to get a production time and special delivery schedules.

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Do You Offer Wholesale Prices?

Forever Memory Blankets provides opportunity for you to make extra money. Contact us to become Forever Memory Blankets Affiliate. MAKE MONEY ON EVERY ORDER YOU BRING US and we do the work. Express your interest in working with us via email.

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I Still Have Questions. How Do I Contact You?

You can contact us anytime via email, fax or phone the following:

Phone:

469-893-0706

Fax:

214-331-5373

Mail:

Forever Memory Blankets

6960 Marvin D. Love Frwy, Suite B6

 

Dallas, TX 75237
E-mail: info@fmblankets.com

All production is done right here in the USA..

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